Welcome to Craftivate! The terms "we", "us" and "our" refer to Craftivate. Craftivate operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). Craftivate is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services. Please read these Terms of Service carefully. By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. To use the Services, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all information you provide is correct, current, and complete. You are solely responsible for maintaining the security of your account credentials.
SECTION 2 - OUR PRODUCTS
We make every effort to provide an accurate representation of our products. However, colors or product appearance may differ slightly from how they appear on your screen due to device settings and configuration. All descriptions of products are subject to change at any time without notice. We reserve the right to discontinue any product at any time.
SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. Craftivate reserves the right to accept or decline your order for any reason. Your order is not accepted until we confirm acceptance. Please review your order carefully before submitting; due to our automated production with partners like District Photo and MWW On Demand, we may be unable to accommodate cancellation requests once an order has entered production.
SECTION 4 - PRICES AND BILLING
Prices, discounts, and promotions are subject to change without notice.
Shipping Costs: We offer Free Standard Shipping on all orders to the United States and Canada.
Taxes and Duties: Unless otherwise stated, posted prices include applicable sales taxes. Potential import/customs charges for cross-border shipments remain the sole responsibility of the customer.You agree to provide current, complete, and accurate purchase and account information so that we can complete your transactions and contact you as needed.
SECTION 5 - SHIPPING AND DELIVERY
All delivery times are estimates only and are not guaranteed. While we offer free shipping, we are not liable for delays caused by carriers or customs processing. Risk of loss passes to you upon transfer to the carrier; however, we stand by our "Visible Merch" and provide replacements for items damaged in transit as outlined in our Shipping & Delivery Policy.
SECTION 6 - INTELLECTUAL PROPERTY
Our Services, including all trademarks, brands (including "Visible Merch for Invisible Work"), text, images, and designs (including our genderless stick figure characters), are owned by Craftivate and protected by intellectual property laws. You may use the Services for personal, non-commercial use only. Unauthorized reproduction or distribution is strictly prohibited.
SECTION 7 - THIRD-PARTY TOOLS AND LINKS
We may provide access to third-party tools (like Shopify apps) or links to third-party websites. We are not responsible for examining the content or accuracy of these third-party materials and shall have no liability arising from your use of them.
SECTION 8 - RELATIONSHIP WITH SHOPIFY
Craftivate is powered by Shopify. You acknowledge that Shopify is not responsible for any aspect of sales between you and Craftivate, including any loss resulting from purchased products. You hereby release Shopify from all claims related to your transactions with us.
SECTION 9 - PRIVACY POLICY
All personal information collected through the Services is subject to our Privacy Policy. By using the Services, you acknowledge that you have read our policy and understand that your data may be processed by Shopify and other third-party partners to fulfill your orders.
SECTION 10 - FEEDBACK AND REVIEWS
If you submit ideas, reviews, or suggestions ("Feedback"), you grant us a perpetual, worldwide license to use and display such Feedback. We are under no obligation to maintain Feedback in confidence or pay compensation for its use.
SECTION 11 - ERRORS AND CANCELLATIONS
Occasionally, information on our site may contain typographical errors or inaccuracies regarding pricing or availability. We reserve the right to correct these errors and cancel orders if information is inaccurate. If your order is cancelled after your payment has been processed, we will issue a full refund to the original payment method immediately.
SECTION 12 - PROHIBITED USES
You may not use the Services for any unlawful purpose, to infringe upon intellectual property, or to harass or intimidate our employees or partners. We reserve the right to terminate your access for violating these prohibited uses, including the unauthorized use of automated "Agents" or scraping tools.
SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
EXCEPT AS EXPRESSLY STATED BY CRAFTIVATE, THE SERVICES AND ALL PRODUCTS ARE PROVIDED 'AS IS' AND 'AS AVAILABLE' WITHOUT WARRANTIES OF ANY KIND. IN NO CASE SHALL CRAFTIVATE, OUR DIRECTORS, OR OUR SERVICE PROVIDERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF THE SERVICES.
SECTION 14 - GOVERNING LAW
These Terms of Service shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein.
SECTION 15 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at info@craftivate.ca.
Craftivate
11-80 William St. W.
Oshawa, ON, Canada
info@craftivate.ca
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